User surveys
Sourcegraph periodically surveys users for feedback. The results are visible to site admins and Sourcegraph. The survey questions are:
- How likely is it that you would recommend Sourcegraph to a friend?
- What do you use Sourcegraph for?
- How can we make Sourcegraph better?
- What is the most important reason for the score you gave Sourcegraph?
Gathering survey feedback
After a user has been active on Sourcegraph for 3 days, they are shown the survey in the bottom right corner of the page. A user can temporarily or permanently dismiss the survey. Every 30 days, the user will be shown the survey again (unless they have permanently dismissed it).
A user can also visit https://sourcegraph.example.com/survey to submit survey feedback at any time.
View survey responses
Responses to this survey are visible to all site admins on the Sourcegraph instance. View all responses on the Site admin > User surveys page. (The URL is https://sourcegraph.example.com/site-admin/surveys.)
On this page, admins can view individual satisfaction scores (from 0–10) and individual qualitative feedback, along with aggregate historical scores.
Survey responses are also sent to Sourcegraph.com.